Terms of Use

PLEASE READ THIS TERMS OF USE CAREFULLY.

By using the iogenie.com website and IOGenie service you are agreeing to be bound by the following Terms of Use.

The iogenie.com website (hereinafter - the "Site").

These Terms of Use (hereinafter - the "ToU") describe the terms and conditions applicable to your access and use of the Site and the iogenie.com website software (hereinafter - the "Software") made available through or in connection with the Site (hereinafter - the "Service"). These ToU set forth the terms and conditions under which IOGenie provides you access to the Site and the Service.

In this ToU "IOGenie", "we", "us" and "our" means IOGenie.

YOUR USE OF THE SITE AND/OR THE SERVICE SIGNIFIES THAT YOU AGREE TO THESE TOU AND CONSTITUTES YOUR BINDING ACCEPTANCE OF THESE TOU, INCLUDING ANY MODIFICATIONS THAT IOGenie MAKES FROM TIME TO TIME.

Principal Points

The Site and the Software of IOGenie shall be used only with the aim of (i) parental control of children, (ii) by employers to control the devices, which belong to them and on which the employees work, (iii) on a device, which is of a user's ownership, (iv) by a user with a consent of the device owner.

To purchase and use the Software you should create your account by completing the Billing Information and the Payment Method by providing your personal information.

IOGenie only receives the information provided by you as your ID and email;

By providing your information while buying the Software you are aware that IOGenie does not collect this information, it is the Payment Provider that receives payment details;

You are aware that IOGenie is not responsible for any third party memory leak in databases and/or DSN servers.

You will not use the Site, Service in violation of any laws you are subject to. Notwithstanding the foregoing, IOGenie is not responsible for your access or use of the Software.

You consent to IOGenie before placing the order to read the Compatibility Policy and to check the requirements of your target device according to the Compatibility Policy.

You understand that you require a physical access to a device to install the Software.

You agree that IOGenie is not responsible or liable in any manner for the installation by you of the Software to a target device.

You will properly follow all instructions and documentation provided by IOGenie to you at iogenie.com;

You will not allow any other third party to access your account or to utilize the Software. In case the access your account was granted to a third party deliberately or by mistake or in any other way without your consent you acknowledge that IOGenie does not bear the responsibility therefore.

You will only install the Software on devices for which you are the owner or you received a consent from such owner.

We reserve the right to modify, terminate or refuse the IOGenie Service to anyone for any reason, without notice at any time.

We reserve the right to alter these ToU at any time.

Subscription

To subscribe to the Service you should place the order.

The Service provides the defined Products to be ordered by a user. The Products' packages depend on your device, the quantity of features, which you may choose and a subscription plan.

Under your account you may have several subscriptions.

While placing the order you should complete the Billing Information and the Payment Method by providing your personal information.

Following the purchase of the Software your credentials (login and password) will be sent to your email so you could enter your Account/control panel.

You should download your private serial key from your control panel or receive it in your email indicated in your subscription and keep it or remember it in case you could require to restore your access to the account and subscription(s).

You may choose the subscription plan for periods of 1 month, 3 months or 12 months.

You are aware that you may use the Software for more than one target device when purchasing one subscription plan, but you have to reinstall it on your own.

Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current subscription plan.

In case you are not ticking off the auto-renewal for your order you will be charged for the next subscription plan period. You may tick off the auto-renewal in your control panel/account during the subscription period.

You may never use another user's account without permission. When creating your account, you must provide accurate and complete information.

You are solely responsible for the activity that occurs from your account, and you must keep your account password secure.

You may not share or transfer any account. You may not disclose your password to anyone else.

You must notify IOGenie immediately of any breach of security or unauthorized use of your account and if you believe that an account password may have been compromised.

IOGenie will not be liable for any losses caused by any unauthorized use of your account.

You may interact with the Service through your account/control panel by changing settings that are made available to you. You may enable auto-renewal for your placed order or turn it off.

You are responsible for all activities that occur under your Account.

You agree not to create or access an account using a false identity or information, or on behalf of someone other than yourself.

You agree not to create an account or use the Service if your Account has been previously removed by IOGenie, or if you have been previously banned from the Service.

You have the right to cancel any account of yours at any time. You may cancel any account registered to you by following the instructions on the Site.

If you voluntarily terminate an account or allow that account to lapse, you may reactivate that account at any time through the control panel on the Site. Accounts terminated by IOGenie for any type of abuse, including without limitation a violation of these ToU, may not be reactivated for any reason. Upon any termination or suspension of the Service, the account of all devices on which the Software is installed shall cease and any information you have submitted on the Site or that which is related to your account may no longer be accessed by you.

In case you forgot your password to the Account you may restore the access with your email.

Software Application

The Software may only be used in connection with the Service and End User License Agreement, and rules, restrictions or documentation set forth by IOGenie from time to time.

You understand that IOGenie, in its sole discretion, may at any time for any reason suspend or terminate any license thereunder and disable the Software and information you may already have accessed to or installed without prior notice.

IOGenie reserves the right to add or remove features or functions to the Software at any time in its sole discretion.

You may use basic features package on a device without it jailbreaking (iOS) or rooting (Android). In case you require more features in any other premium or phone and computer packages you will need to make a jailbreak (iOS) or root (Android), which is a legal procedure according to the final rule of U.S. Copyright Law, December 2016.

In case your device was unlinked from the Software due to update of your device operating system you may address customer service at support page for the re-activation. You should remember that you may lose the warranty for your target device operation system and when you re-activate it you do it at your own risk.

In case you have any technical question, please contact customer service at support page.

Acceptance

By using our Site and/or the Service you represent that you have read and consent to these Terms of Use and our End User License Agreement, Privacy Policy, Refund Policy, Cookie Policy and Compatibility Policy.

IOGenie may revise these Terms of Use, End User License Agreement, Privacy Policy, Refund Policy, Cookie Policy and Compatibility Policy at any time, without notice, and the new versions will be available on the Site.

If at any point you do not agree to any portion of these Terms of Use, End User License Agreement, Privacy Policy, Refund Policy, Cookie Policy and Compatibility Policy, you must immediately stop using the Site and/or Service.

Security

IOGenie cares about the integrity and security of your personal information.

You acknowledge that you provide your personal information to the Payment Provider while placing the order for the Product.

IOGenie receives personal information of a user from the Payment Provider in the volume of user's ID and email (login); a password is known only to a user.

IOGenie stores in its database your personal information in encrypted way, it means IOGenie does not have a direct access to such encrypted data. However, IOGenie is not responsible for any third party memory leak in databases.

You agree that you are obliged to retain the private serial number provided to you by IOGenie.

IOGenie stores user's login in database. User's password is not stored. We store only hash of the password generated by md5 hash function from user's passwords.

IOGenie does not collect logs and data from a target device with the use of the Software in case of logs and data already uploaded before. IOGenie does not collect logs and data from a target device with the use of the Software in case of logs and data older than three months. IOGenie does not collect logs and data from a target device with the use of the Software in case of an expired account.

IOGenie does not store in its database all logs and data collected from a target device with the use of the Software in case of logs and data uploaded over thirty days ago. Upon the expiry of this period all information gets deleted. In case of expired accounts all logs and data collected from a target device with the use of the Software gets deleted within thirty day period.

In case of disclosure of such encrypted data IOGenie may not be held responsible.

IOGenie does not control and/or is not aware of the purpose a user exploits the Software application and IOGenie may not be held responsible for an such use thereof. It is at a user's risk and responsibility.

You acknowledge that IOGenie does not encourage its users to exploit the IOGenie service illegally.

Requirements To A User

When placing an order for the Product you acknowledge and agree that you are of the age above 18.

When installing the Software to a device you acknowledge and agree that you are a parent to your minor child.

When installing the Software to a device you acknowledge and agree that you are an employer and the employee's device is owned by you.

When installing the Software to a device you acknowledge and agree that you own this device or you have notified and received the consent from an owner of this device.

Compatibility Of Target Device

You are aware that before placing an order for subscription you have to read carefully the Compatibility Policy.

You are aware that before installing the Software you have to check the requirements of compatibility of your target device.

In case your device is not compatible with the Compatibility Policy you may not install and use the Software application.

In case you have failed to comply with Compatibility Policy before the subscription you agree that it is your responsibility and you will not be refunded.

In case you have failed to comply with Compatibility Policy before the installation you agree that it is your responsibility and you will not be refunded.

You understand that in case you require that your device be compatible with Compatibility Policy in order to use the Software you are to jailbreak or root your device correspondingly.

Software Updates

In an effort to improve the Service, IOGenie may update the Software application from time to time.

You acknowledge and agree that IOGenie may update the Software with or without notifying you.

You acknowledge and agree that IOGenie may request you via email or control panel to make such Software application update on a target device.

Free Trials

Subscription to the IOGenie Service may begin with a free trial period during which you can try out the Service for 7 (seven) days from the date you place the order (hereinafter – the "Free Trial").

You are required to enter your billing information in order to place the order and subscribe for the Free Trial.

Upon the expiry of the Free Trial you will be automatically charged for the chosen package and next subscription plan unless you turn off the auto-renewal in you control panel/account.

You may cancel your Service use at any time during the Free Trial.

Upon cancelling you will immediately lose all access to the Service and any data and information stored within your account.

Any unused portion of the Free Trial period will be forfeited when you purchase a subscription plan.

IOGenie reserves the right to modify, cancel or limit the Free Trial without notice at any time.

Refunds and Returns

Please click here to review our Refund Policy. IOGenie Software includes a money-back guarantee if you are not satisfied for any reason.

Your eligibility for a refund may depend on the Product package, subscription plan, duration since the transaction, etc.

Links

The Site may contain links to websites operated by other parties.

IOGenie provides these links to other websites as a convenience, and use of these sites is at your own risk.

The linked sites are not under the control of IOGenie, and IOGenie is not responsible for the content available on the other sites.

End User License Agreement

Please click here to review your End User License Agreement (EULA).

Intellectual Property

Trademarks. Logo IOGenie are trademarks/service marks of DataVision, Inc.

Unauthorized use of any IOGenie trademark, service mark or logo is a violation of US trademark laws and prevalent intellectual property laws.

Copyright. The Site, Service and Software are protected by US and international copyright laws.

All intellectual property in the design and layout of this web site and the material and information published on its pages belongs to and is vested in IOGenie or its licensors. You may not copy any part of this site or otherwise do anything in relation to any part of the site other than the following:

(a) You may print or download to a local hard disk pages from this website for your personal and non commercial use only,

(b) In material issued to third parties you may only quote from this site provided that such quote is not used in a misleading context and that you give due credit to both the author and to IOGenie.

You may not otherwise use or reproduce any of this web site or the material contained within it in any manner other than those listed above without first obtaining the prior written permission of IOGenie.

Any images that appear on this website with an acknowledgement to the Licensed Material include restrictions on downloading such material for other than personal use, and prohibit republication, retransmission, reproduction or other use of the Licensed Material.

Location. The Site and the Service are hosted and operated by DataVision in U.S.

Disclaimer

All our products are distributed and licensed on an "as is" basis and no warranties or guarantees of any kind are promised by IOGenie as to their performance, reliability or suitability to any given task. In no event shall IOGenie be liable for any loss of data or ANY DAMAGES OF ANY KIND, financial, physical, emotional or other, which might arise from its use.

Indemnification

You agree to indemnify, defend and hold IOGenie and the related parties harmless from any and all claims, demands, damages or other losses, including reasonable attorneys' fees, resulting from or arising out of your use of the Site, the Software and/or the Service or any breach by you of these ToU or any other policies that IOGenie may issue for the Site, the Software and/or Service from time to time.

Affiliate Partners

IOGenie provides a possibility to become its Affiliate.

You may submit an application to become a IOGenie Affiliate.

Being a IOGenie Affilite you must comply with the Affiliate Program Operating Agreement.

You acknowledge that IOGenie is not responsible for the actions of its Affiliates.

You are aware that IOGenie's official web sites are as follows:
iogenie.com

IOGenie is not responsible for any other web sites and its content.

Assignment

IOGenie may assign these ToU, in whole or in part, to any person or entity at any time with or without your consent.

You may not assign the ToU without IOGenie's prior written consent, and any unauthorized assignment by you shall be null and void.

Severability

If any part of these ToU is determined to be invalid or unenforceable, then that portion shall be severed, and the remainder of the ToU shall be given full force and effect.

Attorneys' Fees

In the event any litigation or arbitration is brought by either party in connection with these ToU, the prevailing party shall be entitled to recover from the other party all the reasonable costs, attorneys' fees and other expenses incurred by such prevailing party in the litigation.

No Waiver

Failure or delay by IOGenie to enforce compliance with the ToU does not constitute a waiver of these ToU.

The express waiver by IOGenie of any provision, condition or requirement of these ToU shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

Notices

All notices given by you or required under this ToU shall be in writing and addressed to: support page.

All technical requests shall be addressed to support page.

All legal requests shall be addressed to support page.

Entire Agreement

These ToU, including the documents expressly incorporated by reference, constitutes the entire agreement between you and us with respect to the Site and/or Service and supersedes all prior or contemporaneous communications, whether electronic, oral or written, between you and us with respect to the Site, the Software and/or Service.

Termination of Service

The Service may be terminated upon the expiration of the subscription.

IOGenie reserves the right to deny service to any user at IOGenie's sole and absolute discretion.

The Service is offered with the understanding that IOGenie may terminate any subscription and/or your access to the Service at any time, for any reason or no reason, including without limitation for any violation of these ToU.

IOGenie may stop offering and/or supporting the Service at any time.

IOGenie reserves the right to deny service to, or if applicable, terminate the service of any user or associated with, a user that attempts to use it on the device of an individual, who has not received a consent of such device owner.

In such cases IOGenie reserves the right to block all accounts associated with such potential violating user.

Governing Law

These Terms of Use are governed by the laws of United States and will be interpreted in accordance with the U.S. courts. The U.S. courts shall have exclusive jurisdiction to settle any claim or dispute which might arise out of or in connection with these terms and conditions.

Those who access the website from locations outside of the United States are responsible for compliance with local laws if and to the extent that local laws are applicable;

With respect to users out of U.S. jurisdictions they shall consult their local attorney before installing the Software. IOGenie is not responsible for any illegal use of the Software by a user out of U.S. jurisdiction. Users out of U.S. jurisdiction may install and use the Software at their own risk and responsibility.

LEGAL EFFECT

These ToU describes certain legal rights. You may have other rights under the laws of your state or country. These ToU do not change your rights under the laws of your state or country.

In case the laws of your state or country do not permit you to use the Software application or use not all features hereof you acknowledge and agree that it is upon your responsibility.